Customs governance
Global policies, risk maps, internal controls, audit readiness, mitigation plans and authority liaison.
Customs · Trade Compliance · Agentic AI · SAP
Global customs leadership for companies operating at scale.
Licensed Customs Broker with 15+ years of experience turning complex customs legislation into compliant, efficient and technology-enabled business processes.
Global Head of Customs & Trade Compliance
Licensed EU Customs Broker
SAP GTS · SD · MM
AI-driven customs automation
15+Years in customs and international trade
Experience depth
Corporate leadership, Big Four advisory, customs brokerage and in-house operations across complex international supply chains.
20+Import markets under customs oversight
Market coverage
Import flows involving the EU, UK, United States, Canada, Mexico, Brazil, Japan, Korea, China, India and additional local markets.
€40m+Annual duty payments under governance
Duty governance
Duty spend controlled through risk maps, customs policies, broker governance, audit support and SAP-enabled customs controls.
3Regions covered: EMEA, APAC and Americas
Regional scope
Cross-regional customs coordination across plants, regional distribution centres, bonded warehouse flows and local import entities.
25+Preferential trade agreements applied across origin-to-market flows
Professional profile
Customs expertise with legal depth, operational ownership and systems fluency.
Focused on governance, tariff classification, origin, valuation, special procedures, audits, SAP-enabled controls and practical automation.
I bridge theory and practice in customs and international trade. My work combines deep knowledge of legislation with hands-on implementation across international operations, distribution centres, bonded warehouses, manufacturing flows and import markets.
I have led customs topics in corporate, Big Four advisory and operational environments, including global policy design, customs audits, broker integrations, SAP GTS ownership and process optimisation.
Positioning: I help multinational companies make customs compliance technically correct, operationally efficient and globally scalable.
Core expertise
A complete trade compliance leadership profile.
Customs advisory, in-house governance, operations, systems and transformation.
Classification, origin & valuation
Tariff classification, preferential origin, REX, authorised exporter, supplier declarations and valuation methods.
SAP-enabled processes
SAP GTS, SD and MM experience across export control, master data, logistics flows and customs/tax setups.
Automation & AI
Microsoft Copilot Studio tools, duty spend automation, tariff classification support and EDI/iDoc integrations.
Special procedures
Bonded warehousing, inward and outward processing, T1/T2/T2LF flows, re-exports and customs warehouses.
Leadership & stakeholders
Specialist team leadership, senior advisory delivery, client-facing work and cross-regional alignment.
Artificial intelligence applied to customs
Agentic AI to improve transparency and decision-making in customs.
My approach is to use agentic artificial intelligence to make customs analysis more transparent, structured and auditable, helping teams move from fragmented information to better-documented decisions.
Product & material datamaterials · function · technical characteristics
Customs legislationHS notes · origin rules · valuation criteria
Commercial documentsinvoices · supplier data · logistics flows
Agentic AIcustoms reasoning layer
Decision trace
From fragmented inputs to auditable customs decisions.
HS code rationalestructured
Origin logictransparent
Duty impactvisible
Expert validationcontrolled
Agentic customs workflows
Using AI agents to guide customs analysis step by step, connecting business facts, customs logic, documentation and decision criteria.
Tariff classification support
Created Microsoft Copilot Studio tools deployed globally to support tariff classification and help users structure classification reasoning more consistently.
Duty spend transparency
Created automation to improve visibility over duty spend, identify cost drivers and support better analysis of customs-related financial impact.
Decision transparency
Focus on making customs decisions explainable: what facts were considered, which rules were relevant, what alternatives existed and why a conclusion was reached.
Human-in-the-loop compliance
AI accelerates research and structures the analysis, while customs experts remain responsible for validation, governance and final decision-making.
Scalable governance
Designed for multinational customs environments where policies, risk maps, SAP data and broker processes need to be aligned across regions.
For companies that need customs compliance to be robust, auditable and business-friendly.
My approach is practical: define ownership, map risks, build policies, align SAP and broker processes, automate repeatable work and keep the organisation compliant without slowing it down.
Experience
Career across global in-house leadership, Big Four advisory and customs operations.
2025 — Present
Global Head of Customs & Trade Compliance
Swarovski International Holding AG · Zurich, Switzerland
- Oversees customs operations across EMEA, APAC and the Americas, including manufacturing plants, regional distribution centres and importation in 20+ markets.
- Developed global customs and trade compliance policies based on a tailored risk map and mitigation approach.
- Leads AI implementation for customs compliance via Microsoft Copilot and owns SAP GTS from a subject-matter perspective.
2024 — 2025
Senior Manager EMEA Customs & International Trade
Swarovski International Holding AG · Zurich, Switzerland
- Managed customs operations across Belgium, Switzerland, Liechtenstein, the UK, Austria, Italy and Spain.
- Accountable for inbound and outbound customs processes at the EMEA Regional Distribution Center in Belgium.
- Drove customs clearance automation through EDI and iDoc integrations with brokers in Switzerland and the UK.
2021 — 2023
Senior Manager Customs & International Trade
KPMG · Barcelona, Spain
- Member of the Customs and Excise management team, advising clients across customs and excise law.
- Led projects on AEO, origin, classification, valuation, special procedures, bonded warehouses and plastic packaging tax.
- Contributed to a 25% increase in departmental revenue through commercial and client-facing work.
2017 — 2021
Senior Manager Customs & International Trade
Supply Chain Control · Barcelona, Spain
- Delivered strategic customs, international trade and logistics advisory projects.
- Supported clients on origin, classification, AEO, inward/outward processing, customs valuation and clearance internalisation.
2015 — 2017
Manager Customs & International Trade
Lluch Essence SL · Barcelona, Spain
- Established an in-house customs department from the ground up and led a team handling 500+ monthly declarations.
- Co-led SAP-to-Bitacora integration, including data mapping, EDI testing and customs declaration validation.
2013 — 2015
Customs Declarant / Customs Broker
Logisber Forwarding SL · Barcelona, Spain
- Handled import, export and transit clearances across air, sea and road.
- Managed a key account in the chemical sector, including classification, bonded warehouse control and authority communication.
2010 — 2013
Junior Logistics and Customs Consultant
Authorized Economic Operator Consultants · Barcelona, Spain
- Led AEO certification projects across customs simplification, security and safety modalities.
- Delivered over 15 approved AEO authorisations for logistics and freight companies.
Credentials & education
Master’s Degree in SAP Functional ConsultingLaSalle University · Official SAP Education Partner · 2024
Licensed Customs BrokerSpanish Tax & Customs Authority · Valid across all EU Member States · 2017
Master’s Degree in International Trade and FinanceUniversity of Barcelona · 2012
Bachelor’s Degree in Public AdministrationAutonomous University of Barcelona · 2009
Knowledge & skills
Tariff classificationOrigin of goodsPreferential originCustoms valuationImport customs clearanceExport customs clearanceTransit: T1 / T2 / T2LFBonded warehousingCustoms warehouseInward processingOutward processingAEOAuthorized ExporterRegistered Exporter — REXSupplier declarationsCustoms auditsCustoms risk managementCustoms broker managementTrade documentationExport controlDuty spend analysisAgentic AI for customsCustoms decision supportCustoms transparencyCustoms/tax setupsEDI / iDocSAP GTSSAP SDSAP MMMicrosoft Copilot StudioAI customs automationMicrosoft Office
Contact
Senior customs, trade compliance and AI enabled transformation conversations.
Based in Zurich, Switzerland. Corporate leadership, strategic trade compliance and customs transformation.